Frequently asked questions from our support
General Question
What is Digital Color?
Digital Color is “The Finest Gift & Print Shop in Qatar” and your go-to spot for all things gifts!
We’re all about those curated and custom gift boxes and baskets, packed with luxurious goodies and personalized touches to make your gifting game top-notch.
Our Gift Shop has a bunch of cool curated items, perfect for putting together your own unique gift or snagging the ideal present for any occasion.
If you’d like to enquire or place an order with us, please Whatsapp us on +974 7001 9701 & mention the product name
Do you also do Digital & Offset Printing?
Yes, we print all types of Digital & Offset printing items like:
- Business Cards
- Flyers
- Menu
- Brochures
- Catalogues
Where are you located?
Our office is on:
- Building No 309, 2nd Floor, Al Wajba Street, New Rayyan, Doha, Qatar
What about Graphic Design?
For any order you place, we provide complimentary designs for all products including, Gift Items, Textile Items, Packaging Items, Paper Bags, Brochures, Flyers, Business Cards etc.
Can we sign a contract with you?
Products
What type of items can be customized?
We offer customization for a range of items, including Calendars, Diaries, T-shirts, Pizza Boxes & more.
Check out all our products on our shop page here
Can I provide you with my own designs?
Certainly, you can provide us with your logo or preferred design and we will add that on the merchandise.
Submit your requirement by filling up the form here
Do you provide samples?
Order & Shipping
What's your average shipping time?
That depends on the size of the order.
Normally, we try to complete your order at the earliest; mostly in 1-2 working days.
You’ll receive an email notification once your order is dispatched
Do you deliver for Free?
If the order value is more than QAR 200, we will ship your merchandise for free.
Else, a nominal fees cost will be charged.
Do you ship internationally?
Payment & Billing
What payment options do you support?
Is your payment gateway secure?
Returns & Damages
How do I change or cancel my order?
At Digital Color, we prioritize your satisfaction. If you’re not fully satisfied with your purchase, you can initiate a return within 30 days of receiving your item, provided it’s in its original condition and packaging. Simply contact our support team to start the return process.
For damaged or defective items, please reach out within 7 days of delivery with a photo of the damage, and we’ll provide a replacement or a full refund.
Please note that customized items are non-refundable unless defective.